How To Fix An iPhone 5S Freeze Or Crash

Did your shiny new iPhone 5S Freeze or crash? Don’t worry. You’re not alone. Due to the completely redesigned iOS 7, there are still some software bugs that may leave your phone frozen for extended periods. Here are the short-term and long-term un-freezing solutions. 

In particular, I found that iOS 7’s mail app seemed to have a memory management issue that caused it to freeze.

The Quick Un-freezing Fix

What we’re going to do to fix your broken phone is called a “hard” reset. It doesn’t actually reset your phone’s software, or affect data. It just quickly quits out of any active operations, restoring your phone to normal.

Note: You may notice that your iphone 5S’s home button and lock button don’t seem to work while frozen. This is because all operations are frozen by the hung memory.

  1. Hold down the home button, and lock button (top button) together. Nothing will happen at first, but keep holding.

  2. Hold for 15 seconds, and if this doesn’t work, hold a second time for 20 seconds.

  3. Put phone down.

  4. Wait for the Apple logo to pop up. As your phone quickly resets and restarts the operating system, the screen you see when you start up your phone will appear.

  5. In a few seconds, your homescreen (A.K.A springboard) will appear, and you’ll be good to go, until it happens again. Read on to find the permanent solution.

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Good Luck! Leave a comment with your issue, and what worked for you

SEE: Our List of the 10 best games for iPhone

The Permanent un-frozen Fix

Unfortunately, if you do nothing, your phone will keep freezing until they fix the bug that caused the freeze. So how do you unfreeze permanently? Use the method on the next page to fix the freeze completely.

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Michael Sitver

Michael Sitver is a technology insider who has been blogging about technology since 2011. Along the way, he's interviewed founders of innovative startups, and executives from fortune 500 companies, and he's tried dozens or hundreds of gadgets. Michael has also contributed to works featured in Newsday, The San Francisco Chronicle, and the associated press. Michael also occasionally consults, and writes for Seeking Alpha and Yahoo News.

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